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IMPORTANT SAFETY INFORMATION: Hypersensitivity and Infusion-Associated Reactions: Serious allergic reactions (anaphylaxis) have been reported in patients treated with Cerezyme. Symptoms suggestive of an allergic reaction have been reported during or shortly after an infusion and include itching, flushing... View more

Support and Resources

Our dedicated team of professionals is available to provide disease education and help address your needs, including assistance with health insurance issues, all free of charge.

CareConnectPSS® Personalized Support Services

CareConnectPSS is designed to support each patient’s unique journey to help you overcome challenges related to living with a rare disease.

  • Programs and other offerings on a range of disease, treatment, and support topics
  • Dedicated CareConnectPSS Case Managers and Patient Education Liaisons
  • Disease-specific information, including genetic education and other resources
  • Care coordination for moves, vacations, and more
  • Assistance with understanding new or changing insurance, as well as resources to help with out-of-pocket costs

We are here for you. Call us at 1-800-745-4447, Option 3, or visit us at CareConnectPSS.com.

Join the Cerezyme Support Program

The Cerezyme Support Program has been designed by Sanofi to help educate and support patients taking Cerezyme. The program covers important topics like:

Establish your treatment routine with Cerezyme

Establishing your treatment routine with Cerezyme

Regular email updates for people taking Cerezyme

Regular email updates on topics important to people taking Cerezyme, including communicating with your health care team

Personalized support and resources

E-magazines offering tips from Gaucher disease experts and stories from people who are living with Gaucher disease type 1

Mobile text messages from Gaucher disease experts

Mobile text messages (SMS) with helpful tips and treatment reminders

Enroll today! Call 1-800-745-4447, Option 3, Monday through Friday, 8:00 AM to 6:00 PM EST

Request information

Fill out our request information form to get more details on disease education, treatment information, financial support, and patient support.

Access to these and other services is voluntary, and patients are not obligated to begin treatment if they contact us. You and your physician will make all treatment-related decisions, and, most importantly, the privacy and security of your personal information are always protected.

Support networks

Below are various professional medical organizations, national and international Gaucher disease groups, Gaucher disease education websites, and patient assistance programs that work to support Gaucher disease patients and their families and caregivers.

All information and resources provided by these organizations are operated and maintained by the entity listed below. Please note this list is meant to serve as a general reference and additional resources may also be available through other organizations. With the exception of the specific Sanofi* resources listed below, Sanofi does not endorse any particular organization or the content and programs they offer.

Caregiver Action Network (CAN) »

CAN was created to support family caregivers of loved ones with chronic conditions, disabilities, or disease. CAN provides free education, peer support, and resources.

Children’s Gaucher Research Fund (CGRF) »

The CGRF is a non-profit organization that raises funds to support research aimed at finding a cure for Gaucher disease. The CGRF website provides education to families affected by the disease, as well as a network of other Gaucher families in the United States and internationally.

Courageous Parents Network (CPN) »

CPN is a non-profit organization created to support and guide parents caring for sick children. Its website provides useful resources, videos, and podcasts for parents.

Gaucher Care* »

GaucherCare is a website designed to provide patients and their families with education and helpful resources related to Gaucher disease.

Genetic Alliance »

Genetic Alliance is a non-profit advocacy organization that provides education and research tools to individuals, families and communities about genetics and health.

Genetic Disease Foundation (GDF) »

The GDF is a non-profit foundation whose mission is to support research, education and prevention of genetic diseases. The GDF website provides education programs to increase public awareness of genetic diseases.

National Gaucher Foundation (NGF) »

The NGF is a non-profit organization offering education, patient services, and financial support to patients with Gaucher disease.

National Organization for Rare Disorders (NORD) »

NORD is a patient advocacy organization dedicated to individuals with rare diseases and the organizations that serve them. The NORD website provides information and resources supporting patients with rare diseases and their caregivers, including RareCare®, a program that provides medication, financial assistance with insurance premiums and co-pays, diagnostic testing, as well as travel for clinical trials or disease specialist consultations.

National Society of Genetic Counselors (NSGC) »

The NSGC is a professional organization representing genetic counselors throughout the country. You can use the NSGC website to locate a genetic counselor in your area who can help you better understand the risk of Gaucher disease in your family.

Patient Access Network Foundation (PAN) »

PAN is a non-profit foundation dedicated to helping federally and commercially insured people living with life-threatening, chronic, and rare diseases with the out-of-pocket costs for their prescribed medications.

Patient Services, Incorporated (PSI) »

PSI helps patients with specific, rare chronic diseases, including Gaucher disease, find financial support for their treatment. PSI offers assistance with the following: cost of health insurance premiums, pharmacy and treatment co-payment, Medicare Part D co-insurance, and travel costs related to treatment.

Society for Inherited Metabolic Disorders (SIMD) »

SIMD aims to increase knowledge of and promote research in inborn errors of metabolism in humans and to stimulate interactions between clinicians and investigators in inborn errors of metabolism. SIMD seeks to foster training and maintenance of a core of qualified investigators and practitioners in the field and to promote public understanding of inborn errors of metabolism. SIMD is a nonprofit professional organization.

*Program/website is owned and operated by Sanofi.

Understanding Cerezyme

Find out what to expect during treatment

Learn more

Stay on Track

Helpful ideas for managing Cerezyme treatment

See tips

Indication and Usage

Cerezyme® (imiglucerase) for injection is indicated for treatment of adults and pediatric patients 2 years of age and older with Type 1 Gaucher disease that results in one or more of the following conditions:

  • anemia (low red blood cell count)
  • thrombocytopenia (low blood platelet count)
  • bone disease
  • hepatomegaly or splenomegaly (enlarged liver or spleen)

Important Safety Information


Hypersensitivity and Infusion-Associated Reactions: Serious allergic reactions (anaphylaxis) have been reported in patients treated with Cerezyme. Symptoms suggestive of an allergic reaction have been reported during or shortly after an infusion and include itching, flushing, hives, swelling, chest discomfort, shortness of breath, coughing, cyanosis (a bluish discoloration of the skin due to diminished oxygen), rapid heart rate, and low blood pressure. Inform your doctor and seek medical care if you experience any of these symptoms. If you have had an allergic reaction to Cerezyme, you and your doctor should use caution if you continue to receive treatment with Cerezyme.

Immune Responses: Approximately 15% of patients have developed immune responses (antibodies) to Cerezyme during the first year of therapy. These patients have a higher risk of an allergic reaction (hypersensitivity). Your doctor may periodically test for the presence of antibodies.

Adverse Reactions:
Adverse reactions reported in adults include back pain, chills, dizziness, fatigue, headache, hypersensitivity reactions, nausea, pyrexia, and vomiting.

Adverse reactions reported in pediatric patients 2 years of age and older are similar to adults.

Please see the Full Prescribing Information.

To report SUSPECTED ADVERSE REACTIONS, contact Sanofi Medical Information at 1-800-745-4447, Option 2.